Waking up to no hot water is never a good start to the day. When a homeowner on Aspect Drive, Keysborough, VIC 3173, called us for an urgent assessment, our plumber was on the case. It was soon discovered that their old hot water system was well beyond repair, but our team was able to provide a fast and reliable solution.
The Problem: A Leak in an Aging Hot Water System
Upon inspection of the client’s old Vulcan 135L gas hot water system, our plumber immediately noticed water in the base of the internal casing. They explained to the homeowner that the unit’s enamel cylinder had a leak, which is a permanent and irreparable issue. After checking the compliance plate, the plumber confirmed that the 12-year-old unit had performed well past its warranty, which had expired five years prior.
The Solution: A Swift and Compliant Replacement
Given the unit’s age, the homeowner was given options for a more efficient hot water system. However, as there were only three residents in the home, they decided to opt for the same type and size of unit as their existing one, with no need for an upgrade.
While our plumber went to Reece Plumbing in Dandenong to pick up the new Therman 135L unit, they also took the opportunity to disconnect the old system, allowing it to drain. During the installation, the plumber made a crucial adjustment to the Pressure and Temperature (PTR) relief valve pipe, ensuring it was installed at least 500mm away from the unit to comply with the safety standard AS/NZS 3500. This detail is critical to avoid burns when the valve is operated.
A Fast and Professional Outcome
After the new unit was installed, a compulsory consumer gas pipe test was carried out as per AS/NZS 5601.1:2022. The test showed no drop in pressure, confirming that the client’s gas line was safe and fully compliant.
The entire process, from initial diagnosis to completion, took just over three hours. This fast and professional service left the homeowner a very happy and satisfied client. We proudly serve Keysborough and surrounding suburbs, including Dandenong, Noble Park, and Mulgrave.
For any plumbing service in Keysborough, contact Your Choice Plumbers Keysborough – Home Plumbing Experts – today for a fast and honest service you can trust. Call us now on 1300 852 779.
