Homeowners’ Special Offer

Property Protection Guarantee

The Your Choice Property Protection Audit: Is Your Home Compliant?

Plumbing Compliance Audit

The Your Choice Property Protection Audit
(A $189 Professional Service — Included Free Upon Request)

Most plumbers fix the leak and leave. We ensure your home is protected for the long term. We bridge the 'Compliance Gap' to protect your family, your appliances, and your insurance standing.

Why we include a Property Protection Audit with every service:

Our approach identifies the most common risks within your home’s plumbing system to ensure you have a clear picture of its overall condition and safety. We believe a professional service shouldn’t just address the immediate issue; our process is designed to uncover hidden vulnerabilities—like excessive mains pressure, dangerously high hot water temperatures, or rusty water connection hoses—before they become emergencies.
We provide this assessment to give you the facts you need to protect your family, your property, and your insurance standing. We identify the faults and explain the risks, putting the control back in your hands.

1. Insurance Due Diligence & Flood Prevention
  • The Risk: Burst flexible hoses are the #1 cause of internal flooding in Australia.
  • Our Check: We perform a tactile and visual inspection for "tea-staining" and corrosion. We ensure your home meets the standards your insurance policy expects, keeping your property flood-safe and your coverage secure.
2. AS/NZS 3500 Pressure Verification
  • The Risk: Melbourne mains pressure often exceeds 700 kPa, yet the National Code (PCA) limits residential pressure to 500 kPa.
  • Our Check: We test your pressure at the meter. Over-pressure is the leading cause of leaking taps, noisy pipes, and failing toilet parts.
3. NCC 2022 Scald-Safe Audit
  • The Risk: Hot water stored at 60°C kills bacteria but can cause 3rd-degree burns in seconds.
  • Our Check: We verify your tempering valves are calibrated to the safety mandate of 50°C, protecting your loved ones from accidental scalding.

⚠️ The Insurance Warning: Did you know? Many insurance providers can deny water damage claims if your property doesn’t meet the 500 kPa pressure mandate. We don’t just fix the leak; we help ensure your home stays compliant and your coverage stays secure.

Ready to secure your home? Mention the 'Property Protection Audit' when you book your repair, and we’ll include it at no extra cost. Protect your home today. Learn More about the Property Protection Audit”

Our Compliance-First Process

How the Property Protection Audit Works:

  • Step 1: Digital Infrastructure Analysis Using our proprietary diagnostic tools, our plumbers analyse your home’s core plumbing vitals. We cross-reference your system’s performance against current Australian Plumbing Standards to identify any “Compliance Gaps” that could put your property at risk.

  • Step 2: Risk Mitigation Mapping We don’t just find faults; we categorise them. We identify immediate safety threats (like scald risks), structural threats (like excessive pressure), and insurance risks (like deteriorating connections).

  • Step 3: The Your Choice Digital Report You receive a comprehensive, photo-documented health report of your plumbing system. This isn’t a handwritten note—it’s a professional digital document you can keep for your records, provide to your insurer, or use for future property valuations.

Did You Know? (Australian Compliance Standards)

AS/NZS 3500: Mandates that water pressure in residential properties must not exceed 500 kPa. Most Melbourne mains run significantly higher, which is why our pressure test is critical for your warranty and compliance.

NCC 2022 (Volume 3): Requires that heated water delivered to taps used primarily for personal hygiene (bathrooms) must be at a maximum of 50°C to prevent scalding.

Insurance ‘Duty of Care’: Most PDS (Product Disclosure Statements) require homeowners to maintain their plumbing to a “reasonable standard.” A documented Property Protection Audit is your proof of due diligence.