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Free Flood Prevention and Compliance Check: We include this vital inspection after every completed job to protect your home from future worries
Flexible hoses (or braided hoses) are found throughout every modern home, connecting taps, toilets, and appliances. While convenient, they are the number one cause of household floods and major insurance claims. At Your Choice Plumbers, we specialize in the inspection, proactive replacement, and safe installation of flexible hoses to mitigate the risk of catastrophic water damage.
“This specialized service is a core component of our proactive plumbing prevention strategy, designed to identify ‘hidden’ failures before they become emergencies.”
Flexible hoses are prone to failure due to two main factors. Crucially, the biggest risk occurs under vanity units and kitchen/laundry sinks where constant moisture causes corrosion.
External Corrosion from Tap Installation Flaws: The overwhelming cause of burst flexi hoses is water passing down the tap hole when hob-mounted taps or mixer taps are not properly secured or sealed at the benchtop. This subtle, frequent exposure to moisture causes the stainless steel braiding to corrode from the outside in. Once the braiding fails, the inner rubber tube is exposed to full water pressure and bursts which leads to high home insurence claims.
Kinking & Stress from Installation: Improper installation or forcing the hose into a tight space (kinking) puts undue stress on the connection point, causing the internal rubber seals to fail prematurely.
Age and Deterioration: Hoses are not permanent. They degrade over time, and manufacturers recommend replacement every 5 to 10 years as a proactive safety measure.
• Cost of Failure: Suncorp Group Home Insurance reports the average burst flexible hose claim is over $27,500.• Homeowner Responsibility: Many insurance policies require homeowners to perform reasonable maintenance. Our documented inspection ensures you meet this obligation.
Our expert service focuses on technical compliance and proactive safety using specialized knowledge of AS/NZS 3500.4:2025 standards
We meticulously check all accessible flexible hoses for signs of rust, bulges, kinking, and general deterioration.
We ensure your hoses meet strict Australian safety standards for their specific application, protecting against common failure points:
Submerged Applications (Toilet Cisterns): We check that hoses submerged in toilet cisterns are Rated for submersion and marked with “S” as per Clause 2.3.2.4. We frequently find standard braided hoses used here, which rust quickly and should be replaced with the correct insulated hose immediately.
Temperature Rating: We verify the hose is marked with the correct temperature rating for the application: “70° C” or “L” (Up to 70 Deg.) or “90° C” or “H” (Up to 90 Deg.).
Isolating Valves Mandate: We ensure compliance with Clause 10.10.2 of AS/NZS 3500, which requires isolating valves to be installed immediately before each flexible hose assembly connected to a mixer valve or tap outlet.
We advise on the correct use of semi-flexible hoses (sometimes called semi-rigid hoses), ensuring they:
• Are only used in accessible locations (i.e., not behind a sealed wall).
• Are not buried.
• Are not used where repeated movement is expected.
We inspect all water-fed appliance connections (fridges, washing machines, etc.), ensuring secure fittings and correct pipe routing to minimize the risk of water damage.
Included Check: Our FREE Flood Prevention and Compliance Check includes a thorough inspection of all your flexible hose connections.
Proactive Replacement: If high-risk or aged hoses are identified, we provide a fixed quote for immediate replacement, safeguarding your property against sudden flood damage.
Don't ignore the hidden threat under your sink. Contact Your Choice Plumbers today for your professional flexible hose inspection and replacement. Call 1300 852 779.
"Solving your plumbing problems shouldn’t be stressful. We’ve streamlined our process to ensure you feel informed, respected, and protected from the first call to the final sign-off."
When you call, our team listens. We’ll discuss your concerns and pair you with a Your Choice specialist. We respect your schedule with guaranteed 2-hour arrival windows—no waiting around all day for a plumber to show up.
When you call, our team listens. We’ll discuss your concerns and pair you with a Your Choice specialist. We respect your schedule with guaranteed 2-hour arrival windows—no waiting around all day for a plumber to show up.
When you call, our team listens. We’ll discuss your concerns and pair you with a Your Choice specialist. We respect your schedule with guaranteed 2-hour arrival windows—no waiting around all day for a plumber to show up.
After a thorough assessment, we explain the "why" behind the issue and provide clear solutions with upfront pricing. You stay in total control of the budget; no work starts until you’ve made a Your Choice informed decision.
After a thorough assessment, we explain the "why" behind the issue and provide clear solutions with upfront pricing. You stay in total control of the budget; no work starts until you’ve made a Your Choice informed decision.
After a thorough assessment, we explain the "why" behind the issue and provide clear solutions with upfront pricing. You stay in total control of the budget; no work starts until you’ve made a Your Choice informed decision.
We execute the repair to the highest Australian Standards, leaving your home spotless. We handle all compliance paperwork and mobile payment on-site, backed by the Your Choice Property Protection Guarantee for total peace of mind.
We execute the repair to the highest Australian Standards, leaving your home spotless. We handle all compliance paperwork and mobile payment on-site, backed by the Your Choice Property Protection Guarantee for total peace of mind.
We execute the repair to the highest Australian Standards, leaving your home spotless. We handle all compliance paperwork and mobile payment on-site, backed by the Your Choice Property Protection Guarantee for total peace of mind.
We don’t just "have a go." Our team consists of fully licensed, highly trained operators with nearly two decades of experience. As proud Master Plumbers Association members, we stay at the forefront of Australian Standards, ensuring every repair is technically superior and fully compliant.
Most plumbers fix the leak and leave. We look at the big picture. Every service includes the option for our professional audit, where we check for "silent killers" like excessive water pressure and failing flexi-hoses that could lead to devastating floods.
We believe you should be in total control of your budget. We provide clear, detailed, no-obligation quotes before any work begins. With Your Choice Plumbers, there are no hidden fees, no "vague" invoices, and no unexpected costs—just honest advice and fair value.
Did you know non-compliant plumbing can void your home insurance? We bridge the "Compliance Gap" by ensuring all work meets NCC 2022 safety mandates. We provide the necessary Certificates of Compliance to keep your property secure and your insurance valid.
Your time is valuable. We book in 2-hour arrival windows so you aren't waiting all day. Our plumbers arrive well-presented, treat your sanctuary with meticulous care, and ensure we leave your home as clean (or cleaner) than we found it.
We aren't a faceless franchise. Led by Sam and Natasha, Your Choice Plumbers is a family business built on long-term relationships. We stand behind every job with a personal guarantee of quality, reliability, and old-fashioned service.