When Clarissa, a homeowner on Warrigal Rd, Burwood, VIC 3125, called about a slow-draining toilet, she suspected a minor blockage. However, a quick check by our plumber revealed a much larger issue: the entire main sewer drain was blocked. This case demonstrates why relying on a local drain clearing expert for a thorough diagnosis is essential for older homes.
The Initial Diagnosis: The ORG Test
Our plumber first checked the Overflow Relief Gully (ORG) outside the property. While the ORG was not overflowing, the water level was significantly higher than normal in the riser pipe. This instantly confirmed the diagnosis: the problem was a blockage in the main drain, not just the toilet itself.
Because the property shared a drain system with a neighbour and the main Inspection Shaft (I.S.) was located next door, the plumber checked the Boundary Trap connection and confirmed the blockage was upstream.
The Expert Solution: Hydro-Jetting and CCTV Verification
To clear the stubborn blockage and ensure long-term health, our plumber advised Clarissa on the best practice: using a CCTV drain camera in conjunction with the hydro pressure jet machine.
- Clearing the Blockage: The plumber gained access via the external 100mm I.O. (Inspection Opening) bend. They used the hydro pressure jet to clear the blockage. The plumber knew the drain was successfully unblocked when the jet’s echo was clearly heard through the pipe, indicating the water had been completely cleared.
- System Inspection: Next, the plumber proceeded with the CCTV drain camera inspection. The main 100mm UPVC sewer drain was confirmed to be free of defects.
Clarissa was relieved there were no structural defects in her pipes. The plumber advised her that due to modern plumbing standards (6L max flush), and given her suspicion of recent visitors using products other than toilet paper, the likely cause was non-dissolving items like sanitary wipes—which should never be flushed.
Your Choice Plumbers – Home Plumbing Experts – Ensures Reliability
This job in Burwood, VIC 3125, highlights our commitment to accurate diagnosis and proper drain cleaning. We don’t just unclog a drain; we verify the pipe condition to provide peace of mind. We proudly service Burwood and surrounding suburbs, including Camberwell, Box Hill, and Glen Iris.
For compliant drain clearing and expert blocked drain services in Burwood, contact Your Choice Plumbers Burwood – Home Plumbing Experts today for a fast and reliable service you can trust. Call us now on 1300 852 779.
